Even though the hosting service supplied by the different companies seems the same, each provider has a personalized platform with its own modifications and ways to do certain things. This is the reason why, a detailed knowledge base will be incredibly useful both for people with no practical experience and for technically skilled individuals who will at some point learn how specific procedures are executed, but will waste precious time in the process. The purpose of such a knowledge base is to make the service quick and simple to use, sparing users both time and efforts. The end result is more satisfied customers, since they can quickly find the information they are seeking, and much less work for the tech support staff members, because usually the majority of the enquiries and problems that customers have got are already described in the knowledge base. On the condition that the articles themselves are written well and encompass more topics, you’ll be able to learn more not only about your account, but also about the web hosting service as a whole.
Extensive Online Documentation in Cloud Web Hosting
If you buy a cloud web hosting package from us, you will acquire access to our detailed online help documentation where you will find information about more or less everything associated with our hosting solutions. The topics cover anything from how to create an email address on your mobile phone, to how to accomplish various things using an .htaccess configuration file. The articles are written in a simple-to-understand fashion and include detailed manuals on how to complete a certain task within your Hepsia Control Panel. You can also find info that is not directly associated with Hepsia, for instance one that concerns applications on your desktop computer. The full list of articles will be located in the Control Panel’s Help section, but the ones that are relevant to a particular section can be accessed on the spot. Since we’ve covered as many topics as possible, you’ll be able to learn virtually everything connected with your hosting account.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated services feature detailed online documentation where you will find info about all the functions that our in-house developed Hepsia Control Panel comes with, in addition to solutions to different questions and problems that you may confront. All configuration manuals contain thorough instructions, which implies that you won’t have to worry about skipping something in case you need to export a database, for instance. The troubleshooting articles encompass a range of potential reasons for given problems and the solution for each and every one of them, so if you are unable to send email messages although you have the correct settings, for instance, you can quickly discover what the reason for this may be and recover the problem with several clicks in your mail client. As the Hepsia Control Panel has quite a few features, you will be able to find related articles in each and every section. In case you’d rather browse all help articles, you can use the Help menu, which is located in the top right-hand corner of the Control Panel.