Installation and Troubleshooting
Learn what the Installation & Troubleshooting characteristic made available together with the Virtual Private Servers and the dedicated servers entails.
Besides having more system resources, a good reason why you can get your own server and use it instead of a shared web hosting plan is the fact you can install and run a wide variety of software. With a shared account, you could use applications, that do not require root access and aren't set up server-side, so when you need particular software for your sites, you can't set it up on a shared server. This is not the situation with a hosting server of your own in which you can install anything you wish. The downside is that you may not have much experience and taking care of your own server is more challenging that managing a shared Internet hosting account in which the company takes care of the majority of things. That's why we offer an additional service for our hosting server packages called Installation & Troubleshooting and you can take full advantage of it any time you face any problems with the management of your hosting server.
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Installation and Troubleshooting in VPS Hosting
The upgrade could be purchased for any of the
virtual private server plans regardless of the OS and Control Panel you have picked or the task that you need to be executed as our admins will assist you with everything relevant to the software on the machine. This includes, but isn't limited to, installing third-party apps, setting up server options, troubleshooting scripts if they don't work efficiently, and so forth. The upgrade features 60 minutes of work and if a specific task requires less time, the rest of the minutes shall be available for the future and shall be listed inside the VPS billing CP. You could use the Installation & Troubleshooting service either as an individual upgrade or as an addition to the Managed Services upgrade, which includes half an hour of custom work on your machine. In this way, you can work on your sites without having to worry that you'll not be able to use some application or losing time on technical matters.
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Installation and Troubleshooting in Dedicated Web Hosting
In case you need our upgrade for any reason, you could add it to your
dedicated server with a couple of clicks from your billing Control Panel or if you need some custom work on the hosting server immediately after it's put in place, you can obtain the upgrade during the signup procedure and inform us exactly what you need to be carried out, so everything shall be ready once your machine is functioning. 60 minutes of custom work are added to your account every time you obtain the upgrade, so you can employ this service as frequently as you need. If some task requires less time to be performed, you will not lose the remaining minutes and they shall be available for future tasks. Our upgrade will allow you to concentrate on creating and advertising your websites without wasting time on maintaining the dedicated server or the software installed on it. You could take full advantage of it if you also use our Managed Services upgrade, but the 30 minutes it includes aren't enough to perform all of tasks which you require.