A live chat is one of the several channels of communication offered by some website hosting suppliers as a part of their support service. Determined by the company, the chat can be used for billing, pre-sales and/or technical assistance. This method of contact is quicker in comparison to a support ticket and it'll make it much less likely to misunderstand or misspell something compared to a telephone call with a representative. Furthermore, when the issue that you have needs some time to be examined and resolved, you'll be able to do something else meanwhile rather than just waiting, as you'd have to do if you call. You can also employ a live chat assistance service absolutely free provided that you have web accessibility even when your hosting provider is situated in another country and they don't have a local telephone number that you can call.
Live Chat Support in Cloud Web Hosting
As we believe that various problems can be resolved if you chat with a live person, we supply a live chat service for all our prospective and existing customers. The chat is accessible every day and our support representatives will help you with a number of questions and situations. If you aren't our client yet, you are able to find out more about our cloud web hosting
packages and the website hosting environment in general so as to be certain that your web sites will function efficiently on our servers. If you already have an account and you have some questions or you have any troubles with some of our services, you will be able to join us on the live chat and we will supply you with the necessary info or help you troubleshoot the issue. You will need to open a trouble ticket for some issues which need longer time or the help of a system administrator, but for numerous basic troubles you can get help right away.
Live Chat Support in Semi-dedicated Hosting
Using the live chat support service that we offer with all of our semi-dedicated services
, you will be able to find the answers for any questions you have or get various issues taken care of rapidly. The service is available each and every day, which means that you're able to contact an agent even on holidays and weekends. In case you are unsure which plan would be better for your web sites or if our leading-edge cloud hosting platform covers some system requirements, you can join the live chat before buying anything. If you are a present customer, you're able to receive more information about account settings, billing issues and various common tech problems you may experience, for instance if you can't install an e-mail account in a client on your computer. The live chat will save you a considerable amount of time no matter where you are or when you get in touch with us.