Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour resolution warranty with all of our cloud web hosting packages, which means each individual help question you post is going to be reacted to within 1 hour max. Our support staff members are qualified to very quickly handle any issue and to supply you with detailed information on any trouble that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • You’re able to contact us 24x7x365 with any problem you’ve got to do with Great Buy Web Hosting’s products. Now we have professionals present continually to supply help and support every time needed. You can use the ticketing system or drop an email at any time, or you can pick–up the telephone or use the live chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require help while working on your online projects within the Control Panel, you’ll be able to always just click the Help control key and pick your concern in the selection of articles or blog posts that will pop up. We have also turned the majority of the posts into training videos. The list of video clips will show up if you select the Videos option located in each section.