Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • In the Hosting Control Panel you will find a comprehensive Help Center section offering a variety of help articles and frequently asked questions. They are answered by our support team of trained techs. Simply fill in your question and our clever platform will give you the best possible answer.

  • Top quality support service

  • Video Tutorials

  • We have compiled a selection of how–to video tutorials that detailedly illustrate how you can solve a common problem related to your cloud web hosting account. You’ll find the tutorials in the Help Center section.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 help desk service with a 60–minute support ticket response guarantee. Our team of experienced tech support engineers will be online for you to answer all the inquiries that you could have. During off–peak periods, a response will be offered within just twenty minutes.