Support Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Response Guarantee

  • Our technical help team is online nonstop to respond to every one of your assistance demands. Every ticket you submit to us shall be taken care of within less than 1 hour. If your issue demands the help of one of our administrators, we are going to forward the ticket to the person in charge and will inform you that the issue is being resolved.

  • Top quality support service
  • Expert Technical Support Service

  • Our customer support team is going to be on shift for you round the clock to to respond to all support inquiry tickets that you send to us. We offer technical help and support for all the software applications that are pre–configured on your server. These include our in–house developed Hosting Control Panel, the chosen Operating System plus the server administration panel (in accordance with the VPS type).

  • Intuitive help center
  • A Descriptive Help Section

  • In the Hosting Control Panel that is offered absolutely free with the virtual server, you can discover an educational Help zone, which incorporates all you should be informed about when controlling your web–sites and software. We have integrated a range of how to reports and video guides that present the general web site managing responsibilities in an understandable form.