Assistance Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Solution Guarantee

  • Our technical help Dept is available round–the–clock to handle every one of your assistance tickets. Every ticket you send to us will be responded to within maximum 1 hour. If your issue calls for assistance from an admin, we will send the ticket to the person in charge and will let you know that the issue is being resolved.

  • Top quality support service
  • Top–class Customer Help Service

  • Our tech help and support crew will be working for you 24/7/365 to to handle all service request tickets that you send. We offer technical support for all programs that are installed in advance on your machine. These include our custom developed Hosting Control Panel, the preferred Operating System along with the server management panel (in accordance with the VPS type).

  • Intuitive help center
  • An Informative Help Section

  • In the Hosting Control Panel that comes free–of–charge with the virtual server, you will find an information–rich Help zone, consisting of all you should be informed about when supervising your web pages and programs. We have integrated a wide range of how–to reports and video tutorials that display the fundamental web site administration tasks in an easy to read form.