Q: What exactly does website migration mean and what does it involve?
A: The web site migration service that we are offering is free of cost (within a certain limit). We will migrate your site(s) to our high–end cloud hosting platform without you having to do anything. We know from experience that changing web hosting providers can result in lost data and undesired network downtime. This is the reason why we will do all that for you for free!We have proficient administrators whose principal task is to ensure that your site functions exactly as it did on your former hosting platform. The administrators are experts in migrating custom–built websites, as well as websites that are based on well–known apps like WordPress and Joomla™.
Q: Website migration seems like a lot of work. How much time is it going to take?
A: There are a lot of variables to consider – the total amount of web files, the size of the database, the complexity of the site itself and the current workload of our web site migration professionals, etc. That being said, we do try to perform all web site migrations in a 48–hour time period. Smaller web sites are transferred much faster – typically within 24 hours.
Q: What info will I need to give to your Website Migration Department?
A: We will require the login details for your old hosting provider’s Control Panel as well as the website’s name (domain name).
Q: You will access sensitive data. How can I be sure that you won’t misuse it?
Q: Will there be any downtime for my site?
A: While we transfer your website, it will be available both in your web hosting account with us and in your account with your previous web hosting provider. Once the transfer is completed, we’ll make sure that everything is functioning properly and that the integrity of your data is not compromised prior to informing you that the transfer is completed. After that, we will explain to you how to transfer the domain to your hosting account with us and how to update your DNS records.
Q: Will my current hosting provider discover that I’m leaving them?
A: No. Aside from your login details for the Control Panel, we won’t require anything. We’ll never get in touch with your web hosting provider. They won’t know anything about the migration either.
Q: Which hosting providers can you migrate website content from?
A: We can transfer your site from any hosting provider or any Linux–based hosting platform as long as we can receive access to the Control Panel and there’s FTP access available.The only web sites that we are unable to transfer are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.